We’re dedicated to providing our customers and partners with timely, high-quality technical support. Our objective is to help customers to alleviate issues, expand product use and optimize their value from Stellar Cyber’s solutions.

Stellar Cyber offers software SLAs to address the most demanding uptime requirements. Response times and target resolution times can range from as little as one hour to several business days based on the level of the request.

We know customers have varied preferences in engaging support resources - find yours below.

  • To register support cases, please use this url: https://stellarcyber.zendesk.com.
  • Contact us via email at support@stellarcyber.ai to get rapid resolution to your inquiries.